B133 Privacy Policy – Your Personal Data Protection

1 Information We Collect

B133 collects your personal information through various methods to ensure our services function properly and securely. Generally, there are two categories of information we collect: information you provide directly, and information collected automatically while you use our platform.

1.1 Information You Provide Directly

When you register a b133 account, make a deposit, or contact our support team, you may provide the following information:

1.2 Information Collected Automatically

While you are using the b133 platform, our systems automatically record certain technical information for security and service improvement purposes:

• Device Data: Device type, operating system, phone model, screen resolution
• Network Data: IP address, ISP, approximate location based on IP
• Session Data: Login and logout times, session duration, in-platform activity
• Game Data: Betting records, wins, losses, and transaction history
• Technical Data: Web browser type, language settings, cookies and session identifiers

2 How We Use Your Data

Every piece of information we collect has a clear and legitimate purpose. b133 does not use your data for any purpose beyond the scope stated below without obtaining additional consent from you:

• Account Management: Creating, verifying, and maintaining your account on the b133 platform.
• Transaction Processing: Processing deposits, withdrawals, and all financial activities related to your account efficiently and securely.
• Legal Compliance: Meeting KYC (Know Your Customer), AML (Anti-Money Laundering), and applicable legal reporting compliance obligations.
• Platform Security: Detecting and preventing fraud, unauthorized access, player collusion, and other harmful activities that could compromise platform integrity.
• Customer Support: Answering inquiries, resolving complaints, and providing the technical assistance you need.
• Marketing (with consent): Sending promotional information, exclusive bonus offers, and platform updates — only if you have consented to receive marketing communications.
• Service Improvement: Analyzing usage patterns to improve the interface, platform speed, and overall player experience.
• Responsible Gaming: Monitoring gaming patterns to identify signs of problem gambling and offering appropriate assistance to members who need it.

3 Information Sharing & Disclosure

B133 does not sell, does not rent, and does not trade your personal data to any third party for commercial purposes. Your information is only shared in the following limited situations:

3.1 Third-Party Service Providers

We work with carefully selected business partners to operate the platform. These include payment processors (FPX, Touch 'n Go, GrabPay), KYC identity verification platforms, server and cloud computing service providers, and licensed game providers. All partners are bound by strict confidentiality agreements and may only use your data for the specific agreed purposes.

3.2 Legal Requirements

B133 may be required to disclose your information to the relevant authorities when mandated by applicable law, court order, or direction from a law enforcement agency. This includes disclosure to Bank Negara Malaysia, the Attorney General's Chambers, or authorized financial crime prevention agencies.

3.3 Business Transfers

Should b133 be involved in any merger, acquisition, or transfer of business assets, user data may be transferred as part of that transaction. You will be notified in advance and given the option to delete your account if you do not agree with the changes.

4 Cookies, Tracking & Analytics

B133 uses cookies and related tracking technologies to ensure the platform functions properly and to provide you with a better experience. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as maintaining your login session. These cookies cannot be disabled.
• Preference Cookies: Saving your preferences such as language settings and display theme so you don't have to reconfigure them each time.
• Analytics Cookies: Helping us understand how players use the platform — which pages are visited most, where users encounter issues, and more. This data is used in aggregate and does not identify individuals.
• Security Cookies: Used to detect suspicious activity, unauthorised login attempts, and to protect your account from unauthorised access.

You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the b133 platform.

5 Data Security Measures

We continually invest in the latest security infrastructure to keep your data protected at all times. Here are the security layers we have in place:

• Data Encryption in Transit: All communications between your device and b133 servers are protected by TLS 1.3 protocol with AES-256 encryption.
• Data Encryption at Rest: Sensitive data such as identity information and financial details is encrypted when stored in our database.
• Two-Factor Authentication (2FA): An additional security layer that requires OTP verification each time you log in from a new device.
• 24/7 Monitoring: Our security team continuously monitors systems to detect and respond to any security threats.
• Regular Security Audits: Our systems undergo penetration testing and security audits by independent third parties on a regular basis.
• Internal Access Controls: Principle of least privilege — b133 staff can only access the data required for their specific role.

6 Data Retention Period

B133 retains your personal data only for as long as it is needed for the purposes stated in this Privacy Policy, or as required by applicable law. Specifically:

• Active Account Data: Retained for as long as your account is active and for 5 years after account closure for legal compliance purposes.
• Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's accounting and financial regulatory requirements.
• KYC Documents: Retained for a minimum of 5 years after the business relationship ends, in line with AML requirements.
• Security Logs: Retained for 90 days for the purpose of security incident investigations.
• Marketing Data: Deleted within 30 days after you withdraw your marketing consent.

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to you.

7 Your Rights as a User

As a registered b133 member in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA) Malaysia:

8 Children's Privacy

The b133 platform is exclusively for individuals aged 18 and above. We do not intentionally collect, store, or process any personal information from individuals under the age of 18.

Should we find that personal data of an individual under the age of 18 has been collected without proper knowledge or consent, we will take immediate steps to delete that data and close the associated account. Parents or guardians who discover that their child has registered an account at b133 should contact our support team immediately.

9 Privacy Policy Amendments

B133 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or other relevant operational reasons.

When we make significant changes to this Privacy Policy, we will:

• Updating the "Last Updated" date at the top of this document.
• Displaying a clear notice on the platform's home page for at least 7 days before the changes take effect.
• Sending email notifications to all registered members affected by the material changes.

Continued use of the b133 platform after any changes to the Privacy Policy take effect will be considered your acceptance of the updated terms. If you do not agree with the changes, please stop using the platform and contact us to close your account.

10 Contact Our Privacy Team

If you have any questions, concerns, or complaints about how b133 handles your personal data, our privacy team is here to help. We take every piece of feedback seriously and are committed to addressing it promptly and transparently.

You can reach us via:

• Privacy Email: [email protected]
• Live Chat: Available 24/7 via the live chat button within the b133 platform
• Expected Response Time: Within 1 to 3 working days for general inquiries; 14 working days for formal data rights requests

If you are not satisfied with our response, you have the right to file a complaint with the Malaysia Personal Data Protection Department or the relevant regulatory authority in your jurisdiction.